To carry out an in-depth clean of your printer, we recommend you clean the card feed rollers in addition to carrying out a basic clean every 5 regular cleans.
Open the printer cover.
Remove the ribbon from the printer if present.
Close the cover and check it has clicked shut.
Open the feeder.
Remove any cards present in the feeder.
Using the gauge, set the card thickness to the MAX position.
Remove a new "T" shaped cleaning card provided by Evolis from its sachet.
Double-click the control panel’s pushbutton.
When the Card/ribbon LED on the control panel flashes, Insert the "T" card into the opened feeder. Cleaning starts.
Remove the "T" card
Peel off the film from an adhesive cleaning card supplied by Evolis.
Insert the cleaning card in the opened feeder, adhesive face upwards. Cleaning starts.
The used adhesive card is ejected automatically into the output hopper. Open it and remove the used adhesive card.
Put the ribbon back into the printer, then place some blank cards in the feeder and adjust the gauge to the appropriate card thickness.